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Compliance activities

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Relationship with customers / industry

We will strive to provide our customers with the highest quality products and services with high quality standards and we will sincerely respond to all complaints. Through fair and transparent transactions with outsourcers / purchasers, we will build strong relationships of trust and long-term cooperative relationships in order to improve total value to our customers.

In addition, we will comply with the Antitrust Law, Unfair Competition Prevention Law, Intellectual Property Laws and regulations etc. for the industry and competitors, and will do our utmost to foster the industry through fair trading and fair competition.

1) Pursue high quality

Regarding the quality of products and services, we aim for the world's highest standards, strive to provide what customers can fully satisfy, and each employee is proud of professional pride in order to realize it. I will encourage studying skills to do so.

We will comply with the international quality assurance standard ISO 9001 and the quality control manual and strive to maintain and improve the quality.

2) Relationship with customers

We will comply with the Antitrust Law, Foreign Exchange and Foreign Trade Law, Notification of the National Tax Agency, Voluntary Industry Voluntary Standards and related laws and regulations, and we will not conduct unfair trade.

3) Relations with industry and competitors

We will not conduct cartel actions, bid-rigging, or acts that are suspected of having that doubt.
We will not do unfair acts such as slander slander by competitors, inappropriate comparative advertisement etc. Also, should any such action by another company be found, we will take resolute measures.

4) Relationship with outsourcing / stock traders

We will comply with all related laws and regulations and sound commercial practices such as antitrust law and subcontract law, act based on high ethical standards. In particular, we will not act to abuse the dominant position.
We do not make any requests for outsourcing / entertainment to suppliers, gifts etc. Gifts and entertainment from outsourcers · purchasers are within the scope of social common sense and entertainment etc exceeding it is declined. In addition, we will report to superiors if we receive hostess etc. more than a certain amount.

5) Dealing with complaints

Regarding consultation and complaints from customers, we respond promptly and in good faith.

6) Management of intellectual property and confidential information

1. Management of intellectual property rights

We will not infringe any intellectual property rights such as patents, trademarks and copyrights of customers. We also comply with open source policies. Likewise, we will take decisive steps including litigation against infringement of our intellectual property rights.

2. Management of customer / industry information etc.

We will pay close attention to the handling of confidential information (including personal information) of customers, industry related persons, and stockholders etc who obtained in business, keeping that secret. We do not obtain by unauthorized means or use outside purposes.

3. Protection of our confidential information

Regarding our confidential information, we strictly oblige confidentiality to officers and employees, and we will not disclose information to officers and employees who do not need it. In cases where it is necessary to disclose our confidential information outside the company, we will conclude prescribed internal procedures and confidentiality agreement with the disclosure destination.

Relationship with employees

Companies and employees will build mutual trust relationships through fulfilling their duties and responsibilities in good faith.

1) Obligation the company owes to employees

1. Respect for fundamental human rights

The Company respects the fundamental human rights of employees and will not discriminate against employees' treatment based on race, nationality, philosophy, religion, disability, age, gender, sexual preference and other reasons unrelated to business conduct.
We will comply with the Equal Opportunity Employment Opportunity Law and eliminate any unreasonable discrimination between men and women. In addition, measures are taken to prevent the occurrence of sexual harassment in particular, and in the event of occurrence will be resolutely resolved.

2. Fair and transparent personnel evaluation / treatment, ability development

In terms of personnel evaluation and treatment, we will carry out fair and objective, eliminating uncertainty and arbitrary factors.
We will provide opportunities for capacity development so that we can fully demonstrate the abilities that our employees can have and explore potential possibilities.

3. Making a safe and comfortable working environment

We will comply with the Labor Standards Law, the Occupational Safety and Health Act, etc. and strive to maintain and improve a workplace environment that is easy to work with due consideration to safety, health and mental health. In addition, we will enrich various welfare programs.

4. Confidentiality of employee's personal information

In consideration of the privacy of employees, we do not do any act that limits the disclosure of personal information of employees to necessary departments and executives, and causes unnecessary leakage outside the company as well as inside the company.

5. Fraud reporting system

We will establish a window on the Internet for consultation and reporting problem information when it is difficult to resolve through ordinary job routes. This guarantees that "fair and transparent corporate ethics" is surely implemented.When we receive a report, etc., we will grasp the actual condition, investigate the cause, etc. except for obviously belonging to mischief, those belonging to libelous slander, and those without significance. We will announce the results inside and outside the company in principle except for things related to personal information and things contrary to public order and morals. In addition, we will dispose dispositions such as suspension of transactions to vendors involved in illegal transactions and disclose the disposal in principle both inside and outside the company. In addition, whistleblowers will not conduct unjustifiable dispositions or evaluations for informal reasons, both inside and outside the company.

2) Obligations the employee owes to the company

1. Duties duty of loyalty

In order to realize our management philosophy, we faithfully fulfill our duties in compliance with laws and regulations, employment rules and other internal regulations. Also, we do not abuse the authority given.
We will comply with the Equal Opportunity Employment Opportunity Law and eliminate any unreasonable discrimination between men and women. In addition, measures are taken to prevent the occurrence of sexual harassment in particular, and in the event of occurrence will be resolutely resolved.

2. Information management (secret information · insider information)

Regardless of the period during which you are enrolled or after retirement, we will keep in mind the management of confidential information of companies and third parties who were able to learn about the business, and will not use it illegally or leak it to third parties.
We will comply with insider trading regulations and will not conduct illegal stocks etc. transactions using insider information learned through business and will not disclose information to third parties.

3. Prohibition of conflicts of interest · Prohibition of public confinement

We will not conduct public or private confusion such as conflicts of interest with the company, private use of company property, request for entertainment / gift. In addition, we will withhold any gifts such as medium-sized gifts and gifts.

4. Prohibition of acts that harm the company's honor and credibility

Maintaining the dignity of a healthy society person in individual life, take action with moderation. In spite of compliance with laws and regulations, we will not act as a consequence damaging the company's honor and credibility.

5. Provision of professional services

In each duty, we aim to provide a high level of service with a sense of pride and pride as a professional. In order to realize that, I will encourage independent study.

6. Fraud reporting obligation

In the event of finding or foreseeing fraudulent acts that violate laws and regulations and various regulations and acts that are likely to occur to companies, other employees, suppliers, etc., We must report it promptly through the employment line or via the fraud reporting system.
In addition, whistleblowers will not conduct unjustifiable dispositions or evaluations for informal reasons, both inside and outside the company.

Relationship with society and the environment

We are aware of our duty as a corporate citizen and actively fulfill our responsibilities that companies owe to the state, the local community and the global environment.

1) Showdown against antisocial forces

I firmly confront the antisocial forces that pose a threat to civil society.
We will not give any benefit to antisocial forces.
We will share information on antisocial forces within the group and develop a system for reporting and responding.
We will cooperate in industry and community, and we will work closely with police and other related administrative agencies to eliminate antisocial forces.

We will comply with the international quality assurance standard ISO 9001 and the quality control manual and strive to maintain and improve the quality.

2) Compliance with environmental laws and standards

We will proactively engage in environmental conservation while observing environmental conservation laws (pollution prevention, waste recycling, energy saving etc.).

3) Efforts of each individual in daily work / life

Every employee will eliminate waste in its daily work and personal life, strive for recycling and reuse, and strive to preserve the environment and maintain and improve the global environment.

4) Maintaining political neutrality

In the election campaign, we observe the Public Offices Election Law, not to violate eating and drinking provisions, nor to cooperate with candidate violations.
In order to secure the freedom of employees' ideological beliefs, we do not act to force individuals to express support of a particular candidate as an organization in the election.
Donation to political parties · political fund organization · In respect of requests for purchasing party tickets, we will comply with the Political Funds Control Law and the Party Grant Act, we will individually judge whether or not to do so and take appropriate action.

5) Prohibition of bribery and entertainment gifts to civil servants

I will not do bribery acts against civil servants or acts that are misunderstood. In addition, respecting the National Public Service Ethics Law and the Code of Ethics, we will not give any gifts to public officials, deemed officials, etc. who have interests.

Relationship with shareholders / investors

1) Stable earnings reduction to shareholders

From the viewpoint of emphasizing shareholders, we will work to improve our business performance and make stable earnings returns.

2) Fair and transparent accounting report

We will conduct fair and transparent reporting of business results by accounting principles that comply with accounting principles · commercial laws etc., and also ensure the reliability of accounting audits.

3) Information disclosure

We will comply with the Commercial Code / Securities and Exchange Law, other related laws and regulations and standards and disclose corporate information appropriately.

4) Aggressive IR activities

If necessary and sufficient information to gain appropriate appraisal in the capital market and make shareholders and investors make an accurate judgment, it is important not only to disclose in the laws and regulations, We will proactively provide it in a fair way.

5) Prohibition of insider trading

Officers and employees will not engage in acts that violate insider trading regulations or acts that have suspicions thereof.

Legal compliance and anti-fraud trading system / Management and audit system of public research expenses

Amid increasing interest in improving the transparency of corporate activities, based on the "Company Law", the enforcement of the "Financial Instruments and Exchange Act" (strengthening of internal control; Japanese SOX Act) and the "Guidelines for Management and Audit of Public Research Costs at Research Institutions" in February 2007 , We will establish and operate the "Fixstars internal control system" below as a regulation compliance and anti-fraud trading system, as well as the management and audit system of public research expenses.

  • Chief Administrator: President and Representative Director
  • Chief administrative officer: manager of the management department

About operation of informing (accusation) from within and outside the company

You will be notified (e-mailed) directly to the Chief Administrator from the website.

The chief administrative officer will grasp the actual condition, investigate the cause, etc. except for obviously belonging to prank, slander slander, and not important. We will announce the results inside and outside the company in principle except for things related to personal information and things contrary to public order and morals.

In addition, we will dispose dispositions such as suspension of transactions to vendors involved in illegal transactions and disclose the disposal in principle both inside and outside the company.

In addition, whistleblowers will not conduct unjustifiable dispositions or evaluations for informal reasons, both inside and outside the company.

Please send inquiries (accusations) from inside and outside of the company to the following.

Click here (inquiries) from inside and outside the company